Contact us

Email hello@necklacealarms.com for corrections, source suggestions, or questions about the site.

Not an emergency service. This inbox is not monitored around the clock. If you need urgent medical help, call 999 in the UK or 911 in the US. Do not send personal health information.

We cannot answer clinical questions, recommend a specific alarm for an individual, or provide urgent help. If you are worried about a fall, memory change, seizure, or another health issue, contact the appropriate health or care service. For product support, use the contact details supplied by the provider.

If you are a provider and want to correct a product detail, include the current product page and the date the information changed. We do not accept requests to remove a factual limitation or to add a rating without evidence.

What to include

  • The page URL.
  • What you think is wrong or missing.
  • A source we can check, if you have one.

We aim to review corrections within a reasonable period, but we cannot provide individual care or product recommendations by email.

Please write from a monitored inbox and include only the information needed to investigate the issue. We cannot accept attachments that contain medical records or other sensitive personal data.